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Victims of Crime Information

violence-against-women_418x298 If you have been a victim of crime, this page will provide information as to the route a crime will take and options which are available to assist you going forward.

What Happens After A Crime is Reported?

Once a crime has been reported, discover the route the crime will take through the criminal justice landscape until it is resolved.

Click here for more information about the criminal justice process.



Code of Practice for Victims of Crime

The Code of Practice for Victims of Crime forms a key part of the wider Government strategy to transform the criminal justice system by putting victims first, making the system more responsive and easier to navigate. Victims of crime should be treated in a respectful, sensitive and professional manner without discrimination of any kind.

They should receive appropriate support to help them, as far as possible, to cope and recover and be protected from re-victimisation. It is important that victims of crime know what information and support is available to them from reporting a crime onwards and who to request help from if they are not getting it.

Download the Ministry of Justice's Code of Practice for Victims of Crime - October 2013 (PDF, 700KB - external link)
Victims of Crime: Understanding the support you can expect (PDF, 846KB - external link)

The code of practice for victims of crime - easy read (PDF, 7.53MB - external link)

The Victims Code poster (PDF, 1.26MB - external link)

Audio Version of the Code of Practice (YouTube link)

Link to the Ministry of Justice webpage for the Code of Practice for Victims of Crime (external link)


A Guide for Young Victims of Crime

The Ministry of Justice, Home Office and Attorney General's Office have produced information specifically aimed at young victims of crime.

Download the Young Victim of Crime Leaflet (PDF, 88KB - external link)
Young Victims of Crime: Understanding the support you should get (PDF, 582KB)

A video has also been produced by the Ministry of Justice which can be seen below:



Victim Care and Advice Service

Victim Care and Advice ServiceThe Victim Care and Advice Service can be contacted using the following details and at the following times: 

Freephone Telephone: 0303 0401 0999  available between the hours of 9.00am to 8.00pm Monday to Friday and 9.00am to 5.00pm on Saturday  

Website Info: Victim Care and Advice Service, (http://victimcareandadviceservice.uk/) Get Support as a Victim of Crime (Ministry of Justice website)


Local Victim Support Services

There are numerous services available for victims depending upon the nature of the crime.Please see links below to gain more information or engage these services in the Cleveland area:


Victims Right to Review

The CPS has launched a new initiative called the Victims' Right to Review Scheme which makes it easier for victims to seek a review of a CPS decision not to bring charges or to terminate proceedings. Victims will be able to seek a review of decisions not to charge, to discontinue or otherwise terminate proceedings. Under this scheme victims can seek a review of the following CPS decisions:

  • Not to charge
  • To discontinue (or withdraw in the Magistrates' Court) all charges
  • Offer no evidence.

Please note that the scheme applies only in relation to qualifying decisions made on or after the 5 June 2013.

Click here for more information about the Victims Right to Review on the CPS website.


Further Links to Access if You Have Been a Victim

Reporting Crimes and Getting Compensation
After a Crime: Know Your Rights (external link)

Claim Compensation for a Criminal Injury (external link)

Crime, Justice and the Law
Going to Court as a Victim or Witness (external link)

Restorative Justice Cou
ncil (external link)


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