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Right to Object

Right to object

What is the right to object?

This right gives you the right to object to the processing of your personal data. This effectively allows you to ask organisations to stop processing your personal data.

We will inform you of your right to object at the point of first communication and in our privacy notice.

When does the right to object apply?

You have the absolute right to object to the processing of your personal data if it is for direct marketing purposes.

You can also object if the processing is for:

  • A task carried out in the public interest or based on legitimate interests;
  • The exercise of official authority vested in the organisation; or
  • Scientific or historical research, or statistical purposes.

We will stop processing your personal data unless:

  • We can demonstrate compelling legitimate grounds for the processing, which override your interests, rights and freedoms; or
  • The processing is for the establishment, exercise or defence of legal claims.

How do I make a request and what does it cost?

From 25th May 2018, requests to restrict processing can be made verbally or in writing and will be free of charge, unless the request is manifestly unfounded or excessive. Any fee applied will be based on the administrative costs of complying with the request.

How long will it take to process my request?

We are required to provide you with you information within one month of receipt, although this can be extended by a further two months should your request be complex or numerous.

We will let you know within one month if there is expected to be a delay in dealing with your request and give you a reason for the extension. If we require proof of identification, the one month responding period will begin when your identity has been confirmed.

Can you refuse my request?

We can refuse to comply with a data portability request if it is manifestly unfounded or excessive, taking into account whether the request is repetitive in nature.

If we are conducting research where the processing of personal data is necessary for the performance of a public interest task, we are not required to comply with an objection to the processing.

If we refuse to process your request, we will explain why and inform you of your right to complain to the Information Commissioner and to a “judicial remedy” within one month of receipt.


Make an Information Rights Request


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