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Local Care Company Fights Fraud

Home Instead

PCC Barry Coppinger with Home Instead and individuals that have attended a training workshop.

Home Instead Senior Care Cleveland, a home care company which specialises in providing high quality care to older people in their own homes, has partnered with Police and Crime Commissioner for Cleveland, Barry Coppinger, and the National Trading Standards Scams Team (NTSST) to help combat fraud in the local community.  

Over the next 2 years, Home Instead Cleveland will deliver 200 scam awareness workshops to groups of people across the area, assisted by a grant from the Police and Crime Commissioner’s office.

These important partnerships send a clear message about their commitment to helping older people avoid falling victim to mass market scammers, enabling them to continue to live at home, safely and independently.  All of Home Instead’s caregivers are trained to spot the signs of scams, whether it’s through the post, online or by telephone, and have recently added a new e-learning system to their scam training, which will help safeguard older people from the many scams and cons that could jeopardise their physical and mental health, finances, and independence. 

Owner of Home Instead, Gavin Morrigan, commented “Statistics show that 48% of people in the UK have been targeted by a scam which defraud individuals in the UK of an estimated £3.5 billion each year. The consequences for the elderly and other vulnerable people are devastating as the emotional distress and loss of confidence and trust can lead to a loss of independence. The sad thing is that much of this could be avoided with better awareness and education and this is exactly what we intend to do.

“Our partnerships with the Police and Crime Commissioners’ Office and NTSST bolster our efforts in protecting people from being scammed. We want to reach out to as many people and community groups as possible, so please get in touch if you would like us to provide you with scam awareness training.”

Police and Crime Commissioner for Cleveland, Barry Coppinger, said: “We are very pleased to see the grant money awarded to Home Instead being put to good use. Gavin and the team have already provided the community with several fraud protection workshops which have been extremely well received. Armed with all this information, feedback suggests there will certainly be a drop in people becoming victims to scams leading to an increase in reported cases of fraud in the local area as a direct result of the free workshops taking place currently and over the next two years.”

For more information about Home Instead Senior Care Cleveland please call 01642 309650 or to download the free Senior Fraud Protection Toolkit, visit http://www.homeinstead.co.uk/cleveland 


Posted on Thursday 13th October 2016
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