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Inspectors report that Everyone Matters at Cleveland Police


Cleveland Police continues to improve the way in which it treats all the people it serves with fairness and respect.

In its most recent publication on ‘Police legitimacy’, released this week, Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS) reports that, while still requiring improvement, the Force has made good progress over the last 12 months.

Chief Constable Iain Spittal said: “We have made significant improvements and I am pleased that HMICFRS has highlighted that, as a Force, we ensure that our officers and staff understand the importance of treating people with fairness and respect.”

Areas of improvement recognised by inspectors include the Force’s Everyone Matters and the Transforming Professional Standards programmes.

“Cleveland Police understands the importance of treating people with fairness and respect,” report inspectors: “The force has a programme of work, known as ‘Everyone Matters’, which focuses on improving the way the force serves its communities, supports its people and ensures its organisational processes are fair.

“The force is working to ensure that its processes are fair for people who come into contact with the police. Through a review of the professional standards department, the force is also working to ensure that its processes are fair for its workforce.”

The Chief Constable continued: “Everyone Matters is about people. The people we work with, the people we protect and the people we serve. Everyone Matters is based around equality, diversity and human rights, and has been shaped in consultation with our staff and communities.

“Cleveland Police continues on its journey, making improvements, examining past conduct and behaviours, and working with our communities to ensure that we act in a way which both supports them and makes them stronger. A major part of this is our review of Professional Standards, which has been recognised by inspectors as helping us to make real improvements.

“In early 2018 our new Head of Standards and Ethics will take up their post and will mark a new milestone in our becoming, as we aspire to be, the country’s leading centre of excellence for behaviours and standards. Old structures and process are being replaced and a new modern framework which further transforms how we deal with complaints and investigations is already being established.

“I joined Cleveland Police in June 2013 as Deputy Chief Constable to bring change to the organisation and work to improve the service which is delivered to the communities we serve. This HMICFRS report shows the progress we are making, and will continue to make, on this journey and demonstrates that this organisation has a huge appetite for improvement.”

Police and Crime Commissioner Barry Coppinger said: "This report provides further evidence of the progress the Force is making in recognising and tackling the mistakes of the past. It is pleasing that the HMICFRS chooses to use language such as ‘continues to improve’ and ‘considerable progress’ when outlining how the Force is performing.

"I'm confident the new Chief Constable and new Head of the Directorate of Standards and Ethics, who will be appointed in the New Year, will ensure this progress continues and will address the areas the Inspectorate have highlighted for improvement. My expectation is that the next inspection of these areas will grade the force as Good."


Posted on Tuesday 12th December 2017
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