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PCC responds to HMICFRS report on crime data integrity


Barry Coppinger, Police and Crime Commissioner for Cleveland said: “There are many positives in this report. Cleveland has been graded good in terms of culture and leadership and good in terms of the efficiency of our crime recording systems and Her Majesty’s Inspector makes clear his confidence in the leadership team at Cleveland.

“It is of major concern to me that in terms of recording reported crime Cleveland has been graded as inadequate. Of the 21 forces whose inspections have been released so far, over half have also been graded as inadequate in this category so clearly this is a national issue.

“HMICFRS has identified that for many forces across the country, including Cleveland, certain incidents are not being properly recorded as crimes. It’s very important that we get this right because it ensures victims will receive appropriate support from the moment they contact the police.

“This report relates to data relating up to October 2017 and I have been assured that the changes HMICFRS called for have been progressed and that if an inspection were carried out today our grading would be different.

“The force accepts that work needed to be done to ensure officers and staff understood their responsibilities for crime recording. In particular, the major domestic abuse crimes being under recorded concerned Malicious Communications and Harassment.

“I am re-assured by the fact that Her Majesty’s Inspector Matt Parr states clearly in the conclusions to his report that he is confident that the force has the right team in place to respond to their recommendations and make changes for the better.

“Indeed, we are now seeing significant increases in recorded domestic abuse crimes particularly significant in the category of stalking and harassment. We have also seen an increase in the number of domestic abuse incidents opened with a crime code. These are both indicators that change is happening.

“I have put in place a programme of scrutiny to clearly understand the reasons why our crime recording was not as good as it should have been and to ensure changes take place in training and in practice to ensure there is no repeat.

In addition I am aware that the force has already carried out the following measures:

  • Monitoring call takers to ensure the incident log reflects the actual call.

  • Additional training to control room staff to ensure an incident is opened with the correct code and a crime is recognised at the point of first contact.

  • Daily domestic abuse audits with 1:1 feedback and service recovery where necessary.

  • The number of staff reviewing the closure of incidents has decreased to improve oversight, consistency and quality assurance.

  • Master classes for incident resolution team supervisors/managers have been conducted with Harbour to assist understanding and the active management of domestic abuse incidents.

  • Work is underway to implement the new Niche vulnerability package which includes the domestic abuse DASH risk assessment form.

  • Vulnerability training devised by the College of Policing has commenced which will be followed by specific coercive control training for front-line staff.

  • From 2 July 2018 all domestic abuse incidents come through the PVP HUB and are subject to crime recording checks.

  • Internally, there are online tools such as the Mr Force Crime Recording (FCR) interactive videos which explain and communicate the National Crime Recording Standards (NCRS) in simple, bitesize, step-by-step videos.


Posted on Tuesday 7th August 2018
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