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Restorative Cleveland recognised for high-quality service

Restorative Cleveland receive RSQM award

(L-R) Graham Strange - Victim Services Lead, Safe in Tees Valley, Nicola Davison - Restorative Justice Facilitator, PCC Barry Coppinger, Simon Smart - Restorative Cleveland Manager and Paul Shaw – Restorative Justice Facilitator.

A multi-agency partnership responsible for delivering restorative justice across Cleveland has received a national accreditation for its high-quality work.

Restorative Cleveland has been awarded the Restorative Service Quality Mark (RSQM) – an external accreditation guaranteeing the service meets the six standards established by the Restorative Justice Council.

Restorative Cleveland is made up of thirteen organisations including the police, local authorities, victim services and probation services, with a shared vision of ensuring victims have access to high quality restorative justice at any stage of their journey.

Since its launch in April 2018, the team have handled 29 cases, with a victim satisfaction rate of over 95 per cent. 

They now join an elite group of organisations recognised for delivering the highest standard of restorative justice services.

Barry Coppinger, Police and Crime Commissioner for Cleveland, said: “I’m delighted that Restorative Cleveland has been awarded the RSQM. The success of the partnership is a testament to the power of agencies working together towards an improved outcome for victims.

"Receiving the quality mark means victims can have confidence that they will have access to a high-quality service and partners can be assured that Restorative Cleveland has the right processes in place to support victims during their journey.”

Simon Smart, Restorative Cleveland’s manager, said: “We wanted to apply for the RSQM to ensure that the public, clients and partners can be confident in our service. It’s an uplifting feeling knowing that all our work is at the agreed professional standard.

“I would actively encourage any service to apply. As a process it helps to develop and improve your service.”

Chris Straker, the RJC’s interim chief executive, said: “Congratulations to Restorative Cleveland on achieving the RSQM. This demonstrates the partnership’s commitment to providing safe and effective restorative justice across the Cleveland area.”

For more information about Restorative Cleveland, please click here: https://www.cleveland.pcc.police.uk/Victim-Services/Restorative-Cleveland.aspx


Posted on Wednesday 6th June 2018
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