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Consultation & Community Engagement

viewpoints3The Office of the Police & Crime Commissioner undertakes a wide range of consultation activities to obtain the views of the people of Cleveland on policing, crime and anti-social behaviour issues.

This ensures that the priorities established through the Police and Crime Plan truly reflect the concerns of our local communities.

Consultation activities range from a large scale telephone survey to face to face meetings with local communities and interactive web chats. Our programme of consultation aims to reach all sectors of our communities, including 'hard to reach' groups and young people.

We engage with the diverse members of Cleveland’s communities through our Independent Advisory Groups, which are groups of community representatives who regularly meet with the Police and Crime Commissioner and the police to form a two way dialogue and provide an opportunity to give feedback, advice and input a community perspective on a range of local policing issues. We also engage with voluntary sector organisations, many of whom work with the diverse strands of our communities, through the Safer Future Communities network.

Obtaining the views of victims of crime is a key priority for the Police and Crime Commissioner. We conduct telephone surveys with victims of specific crime and incident types, in line with Home Office statutory guidance and also undertake customer satisfaction surveys with a random sample of those who contact us regarding crime and anti-social behaviour incidents. We also engage with victims through the Teesside Victims Strategic Planning Group which is formed of organisations who work with and on behalf of victims.

There are opportunities for members of Cleveland’s communities to put their views directly to the Police and Crime Commissioner through a variety of methods including interactive web chats, open meetings and community crime and anti-social behaviour walkabouts.

All of the work which is undertaken is reported in the end of year consultation report which is used, together with strategic assessments, national priorities, partnership priorities and crime and anti-social behaviour data to influence the policing priorities for the forthcoming year.


Consultation & Engagement Strategy of the PCC and Cleveland Police

Our Consultation & Engagement Strategy sets out the framework for how the Office of the Police and Crime Commissioner will undertake public consultation.


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