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Consultation & Community Engagement

viewpoints3The Office of the Police & Crime Commissioner undertakes a wide range of consultation activities to obtain the views of the people of Cleveland on policing, crime and anti-social behaviour issues.

This ensures that the priorities established through the Police and Crime Plan truly reflect the concerns of our local communities.

Activities focus on:

  • Identifying service needs and requirements for victims to improve services
  • Identifying key community concerns to assist in focusing partnership activity

A variety of methods are used to help ensure that as many people as possible have an opportunity to comment on the services we provide, these include:

  • Victim Satisfaction Survey
  • An online and telephone survey with victims of certain crime types, such as house burglary, hate crime, vehicle crime and violent crime. The survey aims to better understand the experiences of victims to assist service improvement.
  • Face-to-face public meetings

Through the ‘Your Force Your Voice’ programme the PCC attends community meetings across Cleveland to better understand the community safety concerns of local residents.

Representation on local forums and meetings

A variety of engagement forums exist including the Tees Rural Crime Forum, for rural community members and business owners, and the Strategic Independent Advisory Group for diverse community representatives to offer strategic advice and guidance to the Police and OPCC.

Online surveys

Online surveys are undertaken on key themes to ascertain public views on particular service areas – recent examples have included Neighbourhood Policing, Taser use and Serious Violence.

Community safety roadshows

OPCC and Police Crime Prevention have stalls at a variety of community events to offer information on crime prevention and support services, and to survey community members on particular areas. Face-to-face surveys can also be undertaken at these events.

Focus groups

Specific focus groups are held with specific community groups or on specific issues, such as victim experience of the criminal justice system.


Consultation & Engagement Strategy of the PCC and Cleveland Police

Our Consultation & Engagement Strategy sets out the framework for how the Office of the Police and Crime Commissioner will undertake public consultation.


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