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Commissioned Services, Communications and Engagement

Commissioned Services, Communications and Engagement

The PCC carries out an extensive programme of community and partner consultation and engagement – some 600 community meetings alone, across the Cleveland area between 2012 and April 2018. The staff team organise and support this activity and also help ensure matters raised and discussed are fed back to the Force; into service planning and into future development of services. This also includes local, regional and national multi-agency events around all areas of activity and policy included in the Police & Crime plan, for example; neighbourhood policing development; victim services; criminal justice collaboration; antiracism, hate crime and community cohesion.

Supporting victims and reducing reoffending are key commitments of the PCC and the staff team commission and otherwise work with a range of local organisations in this respect. Services include The Victim Care and Advice Service who provide emotional and practical support to vulnerable victims of crime, to ensure they are able to cope and recover from the impact of the crime and Middlesbrough and Stockton Mind, who provide a 24/7 appropriate adult service. An appropriate adult is responsible for protecting or safeguarding the rights and welfare of those detained in police custody or interviewed under caution voluntarily.    

The team organise and support multi-agency groups, chaired by the PCC, which work collaboratively to ensure an end-to-end service for supporting victims and witnesses, an end-to-end service for rehabilitating offenders and reducing reoffending in addition to ensuring an efficient and integrated criminal justice system.

The PCC also maintains this comprehensive website, with the support of the staff team, highlighting a wide range of information about his activities; his key decisions; his scrutiny of the Force and partners; strategic directions such as ‘Everyone Matters’ and Transforming Professional Standards. He also communicates widely with the public, media, partners and national bodies and organisations, via social media, a monthly e-newsletter and other media activity.

Commissioner’s Officer for Consultation and Engagement                     Sarah Wilson (part time)

Commissioner’s Officer for Victim Services                                             Rachelle Kipling  

Commissioner’s Officer for Crime, Offending and Justice                       Vacant

Commissioner’s Officer for Communications and Information                 Hannah Smith  

Support Officer for Communications and PCC Services                         Judith Dunn

The PCC also works from time to time with the Corporate Communications team at Cleveland Police when appropriate.



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