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Other Services

 Other services

•  Standards, ethics and scrutiny

The PCC, with the support of the staff team, maintains a comprehensive daily, weekly and monthly scrutiny process, which looks at and holds to account the Force’s performance in tackling crime and disorder and in the use of resources delegated to the Chief Constable.   This includes a regular schedule of reports on human resources and financial management, and a range of pre-submitted questions from the PCC based on all aspects of his work and engagement with residents and groups across the Cleveland area. The scrutiny process also looks at services the PCC has commissioned, bringing together partner organisations to discuss this and other areas of common interest and collaboration on a regular basis.

The PCC is responsible for an Independent Custody Visitors scheme to ensure those in custody are being treated fairly and deals with a range of complaints and concerns regarding this and wider issues of complaint through his staff team.

Standards and Scrutiny Manager                                                 Elise Pout                                                             


•  Strategic contracting and treasury management

The PCC is responsible for the management and oversight of strategic partStranership agreements.

These include PFI contracts (a Firearms Training Centre and four operational police stations based across Cleveland), worth a combined value of over £6.8m per annum. These PFI contracts enabled the construction of modern purpose-built facilities, putting Cleveland at the forefront of operational service delivery. Cleveland’s PFIs are regularly recommended for best practice and strategic partnership awards, recognising their value and service delivery.

In addition to PFIs, there are outsourcing contracts which deliver services such as Control Room call handling, Criminal Justice, ICT, Finance, HR, Estates, Custody Management Services, Custody Medical Services (including FME provision for the Sexual Assault Referral Centre) with an annual value in excess of £18.49m. These services all support 24/7 front line policing, offering value for money through a positive partnership working approach.

The PCC’s annual budget for 2018/19 in respect of wider funding arrangements is circa £2.5m. The PCC is responsible for managing the day-to-day governance associated with grant funding and facilitates the decision making process following applications made. This funding has enabled the PCC to commission services which specifically support the Police and Crime plan objectives, including contracts delivering victim support services and diversionary activities.

The PCC also grant-aids a range of local organisations involved in various aspects of community safety and supported by the staff team, operates a community safety initiatives fund which has supported over 100 local projects. The scheme invites bids through community groups who often know better the needs of their area. Examples include the provision of padlocked alarms for allotment holders and funds to support community cohesion events across the Cleveland area. All grants are awarded based on value for money criteria and monitored by the team in terms of performance and progress.

Strategic Contracts and Governance Manager                            Amanda Wilkinson                                                                   

Commissioned Services Support Officer                                      Jennifer Yates

(Treasury management seconded to Cleveland Police)  


•  ‘Call-off’ media services

There are many areas of work the PCC is involved in which do not concern policing, and which require proactive and reactive communications advice. It is therefore necessary for the Commissioner to have access to an on-call media professional who is independent of the Force.

The PCC role includes holding the Chief Constable to account for police performance, presiding over any complaint against the Chief Constable, and responding to criticism of the Chief Constable.  In addition, there may be occasions where the view of the force, as expressed by the Chief Constable, may not be the same as the view of the Commissioner.

Strategic Media Advisor                                                                 Ian Cross


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