What personal information do we hold?
If you submit a question, you may be asked for the following:
- Identity data: name, gender, age, marital status, nationality;
- Contact details: address, email, telephone number.
How we do collect your personal information?
We collect data when you contact us by post, telephone, email, on social media, via online form or in other ways.
Why do we use your personal data?
We use your personal information to let us put questions to senior police and get answers on your behalf. We record your information for monitoring purposes.
Why can we use your personal information?
The OPCC is a public authority. As such, it has certain powers and responsibilities. We process your personal data as part of our official authority or when carrying out duties in the public interest. Legally, we rely on this when processing personal information.
When holding the Chief Constable to account, our specific legal duty can be found in the following:
- The Police Reform & Social Responsibility Act 2011;
- The Police Reform Act 2002.
How do we handle your personal information?
We handle your personal information according to Part 2 of the UK Data Protection Act 2018. This Act applies the EU’s General Data Protection Regulation (GDPR) for processing of data considered to be ‘general data’.
The OPCC stores your personal data securely on computer and in physical files. Our staff, partners, contractors and volunteers access it only when needed for a lawful purpose.
We commit to making sure personal and sensitive information is accurate, up to date and used only for the purposes intended. We also commit to protecting data from inappropriate access.
The OPCC regularly reviews personal information. Staff assess whether it is lawful for us to continue to keep it. When we no longer need information for a purpose listed in this notice, or there is no longer a lawful purpose for processing it, we will destroy it safely.
We commit to making sure you can find out about your personal information, be given access to it and have the right to challenge its accuracy.
Who do we share your personal information with?
Questions will be anonymous when put to Cleveland Police’s senior leaders. If we need to share personal details with them, we will ask for your consent.
How do we keep your personal information safe?
The OPCC takes the security of personal information very seriously.
We use a range of security measures including encryption and access controls. These help us to protect the security, integrity and availability of information.
The OPCC works hard to maintain physical, electronic and procedural safeguards to protect information in line with the Act.
Areas, where we store personal information, are restricted to our own and partner agency staff. Areas are accessible to staff holding the appropriate identification.
How long do you keep my personal information?
The OPCC keeps personal information for as long as necessary for the purposes, for which it is held.
We manage records with personal information in accordance with the OPCC’s Retention Schedule.