Executive Summary:
Cleveland Fire Brigade (CFB) request that should their control room become inoperable and if alternative arrangements with a neighbouring brigade not be possible, then a sharing arrangement be made with the Cleveland Police Control Room.
It is anticipated that this is an unlikely event but having an SLA in place assists CFB with its contingency planning. Should the SLA be enacted then it is expected that the volume of calls handled for CFB will be small in comparison to the volume received normally.