Accessibility statement for cleveland.pcc.police.uk
This accessibility statement applies to cleveland.pcc.police.uk.
This website is run by the Office of the Police and Crime Commissioner for Cleveland. We want as many people as possible to be able to use it. For example, that means you should be able to:
- Change colours, contrast levels and fonts using your browser or device settings
- Zoom in up to 400% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Some older PDF documents may not be fully accessible to screen reader software
- Some documents may not have sufficient structure, such as correctly marked-up headings, tables or reading order
- Some images within documents may not have appropriate text alternatives
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Email: [email protected]
- Call: 01642 301861
- Write: c/o St Marks House, St Marks Court, Thornaby, Stockton-on-Tees. TS17 6QW.
We’ll consider your request and get back to you in three working days.
If you cannot view the map on our ‘contact us’ page, call or email us. We will be happy to provide directions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact Hannah Smith on 01642 301664 or [email protected] and we will be happy to look into the matter for you.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)
Contacting us by phone or visiting us in person
If you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us.
Technical information about this website’s accessibility
The OPCC is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
The core website and its functionality have been reviewed, and accessibility issues identified during recent testing have been addressed. Some PDF and other documents published on the website remain non-compliant with accessibility standards.
Non-accessible content
The content listed below is non-accessible for the following reasons:
Non-compliance with the accessibility regulations
PDF and other documents
Some PDF and other documents published on this website are not fully accessible.
Some documents may:
- not have a logical document structure or correctly marked-up headings
- have an incorrect or unclear reading order
- contain images without appropriate text alternatives
- contain tables that are not correctly marked up
- not have meaningful document titles or other information required by assistive technologies
These issues can make the documents difficult to navigate or understand for people using screen readers and other assistive technologies.
We are reviewing documents that are essential to accessing our services and will replace inaccessible documents with accessible versions or HTML pages where possible.
If you need information contained within an inaccessible document, please contact us and we will provide the information in an accessible format.
Content that’s not within the scope of the accessibility regulations
Older PDFs and other documents
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.
Some older PDFs and Word documents published before this date may therefore not meet current accessibility standards.
Where an older document is essential to accessing one of our services, we will aim to provide the information in an accessible format.
What we’re doing to improve accessibility
We are committed to continually improving the accessibility of this website.
We are:
- reviewing PDF and other documents and improving their accessibility where possible
- replacing documents with accessible HTML content where this is appropriate
- providing accessible alternative formats on request
- working to ensure new website content meets WCAG 2.2 AA accessibility standards
- continuing to monitor and test the accessibility of the website
Preparation of this accessibility statement
This statement was prepared on 17th April 2023.
It was last reviewed on 12 August 2026.
This website was last tested on 12 August 2026. The test was carried out by internal testing and our digital delivery partner Mixd.
We tested a representative sample of pages across the website, including key user journeys, content pages, services, forms and other website functionality.