In September 2013, a Chief Superintendent was asked to lead on a project which would involve the Business Transformation Unit, Steria and force colleagues.
The project was to devise a new model of operation around the planning of resources for day to day activities and special events (operations, mutual aid deployments, etc)
This work would include an upgrade to the existing Capita DMS solution as the current solution was no longer supported by the supplier.
It has also proven to be unfit for purpose in respect of managing a mixed employee base (officers and staff) – especially in the light of changes as a result of Sir Tom Winsor’s review of police terms and conditions.
Based on the above, a ‘strategic intent’ document was drawn together and agreed with the force executive.
To have the right resources, in the right place, correctly skilled and equipped, at the right time to meet our communities’ needs, it is critical that we know the number of staff and skills available on any given day.
The project will deliver a system of resource planning that is accurate, timely, accessible to staff and sufficiently reliable.
It will provide current and future duty states in support of force activities. In addition, it will manage information about historic duties and compliance with ECHR working time directive. It will also be suitably integrated into existing force systems to assist corporate HR and payroll functions.
While the need to upgrade the current DMS system was always part of the Capital Programme for 2015-16, it was not clear where responsibilities for payment sat between Cleveland and 3rd Party suppliers.
This has now been clarified with appropriate legal advice. As a result this Decision requests that the PCC releases £247k in funds to pay for the upgrade and development of this system. A total of £100k was set aside within the agreed programme this year.