Freedom of Information request
This request is in relation to the COPA app. Please provide the following information:
- How much did the COPA app cost in totality, up to the point it was made publicly available?
- What costs have been incurred in relation to the COPA app since it was made publicly available?
- What are the ongoing, monthly/quarterly costs in relation to the COPA app (and a breakdown as to what those costs relate to, I.e. Development, support, hosting, etc)?
- What business analysis was conducted prior to the COPA app being sanctioned?
- Was there any formal public consultation in regard to the need for the COPA app, and where can the results of this be viewed?
- Where was the tender for for the COPA app published?
Office of the Police and Crime Commissioner response
We have provided it in table format as below:
| Description | Value | Comments |
| Costs up to ‘go live’ on COPA (26 September 2023) | ||
| Phase 1 – Design | £6,000.00 | Pre live costs |
| Phase 2 Development | £14,000.00 | Pre live costs |
| Phase 3 Go live | £5,000.00 | Pre live costs |
| Hosting domain name | £14.38 | Pre live costs |
| SMS messaging – initial costs | £20.00 | Pre live costs |
| Google play registration costs (one off) | £25.00 | Pre live costs |
| Total | £25,059.38 | |
| Costs after ‘go live’ on COPA | ||
| Phase 4 – ongoing support and development of interfaces Phase 4 is for ongoing support and development of interfaces. It is paid on a monthly basis from ‘go live’ to the end of the contract in December 2024 to a total of £19,000. | £5,846.16 £13,153.84 | Post go live cost to date Costs due up to Dec 24. Post live costs |
| SMS messaging – costs since go live Estimated ongoing costs of £20 / month | £200.00 | Post go live cost to date |
| Penetration testing Undertaken as a result of a recommendation from a Data Protection Impact Assessment of the app. | £3,795 | Just after go live (one off cost) |
| Comms and promotion of the app | £4,000 | |
| Annual maintenance: | £2000 per year for a maximum of three years | |
| Total | £32,995 |
4. Prior to procurement, a business case was produced with four different options to consider for the development of the app. This included market research to see what was available currently; linking in with partner organisations; evaluation of internal capacity and skills for development. The option to go out to procurement for a development partner was the preferred option from the business case.
5. There was no formal public consultation undertaken prior to the app being developed. This was part of the manifesto of PCC Steve Turner based on informal feedback from local residents
6. The tender documents for the mobile app development were posted on the blue light
portal at: https://bluelight.eu-supply.com/
The reference for the procurement was: CPC-0001983 – Reporting Application and the opportunity went live on 01/10/2021