FirstLight Trust was established in 2012 to relieve and protect the health, and in so doing rehabilitate leaving and former members of the Military Forces and Emergency Services
Former members are affected by physical wounds and injury, post-traumatic stress disorder and psychological issues of disempowerment resulting from service life.
Their 24/7 on-call staff attending Veterans in crisis (threats of suicide/violent behaviour) require the latest case details to offer the best assistance. Office-based systems cannot provide sufficiently speedy access for emergency help. A database accessed through smartphones will support staff called out anywhere within Redcar and Cleveland at any time. With a remote access database we will be more effective when called out, resulting in speedier results. FirstLight Trust have negotiated free access to PODIO, a secure and suitable database that provides secure access through smartphones. In addition, they will have an 0300 telephone number enabling Veterans in crisis direct contact with one of their on-call staff.
FirstLight Trust will ensure details and 24/7 contact number of their initiative are publicised to all the emergency services command centres; Police, Fire and Ambulance together with Redcar & Cleveland Adult Care Social Services.
This initiative supports the PCC’s priorities of a better deal for victims, tackling re-offending and working together to make Cleveland safer.