In 2010 at the outset of the outsourced arrangement with Sopra Steria, part of the service improvement programme was the upgrading of the existing Origin HR system to Oracle E-Business Suite (EBS.)
Oracle E-Business is an Enterprise Resource Planning (ERP) system for HR, Recruitment, iLearning, all aspects of Finance and Procurement. It incorporate the Capita Origin Duty Management System (DMS).
The existing EBS platform is now aged and will no longer be supported beyond December 2021. A business case was approved to invest and upgrade the Platform.
In July 2020, Sopra Steria, under the outsourced arrangement, will complete a technical change. The change means the current system will have been upgraded and re-platformed to the Oracle Cloud Infrastructure (OCI).
The upgraded platform will be administered and supported by Sopra Steria until 30 September 2020.
At this point, responsibility moves back to the OPCC along with licences, support contracts and hardware.
A new contract is needed before 30 September to ensure t Oracle EBS and Capita Systems are fully licenced and supported.
A decision was made for the Police and Crime Commissioner for Cleveland to put in place a single Managed Service Contract.
This is to ensure that all aspects of the contract were included i.e. management of Oracle and Capita, support and maintenance and upgrades and patching.
This approach will reduce the number of third party suppliers, which the PCC manages. It will also reduce risks in relation to licencing.
An Open Tender Procurement was the chosen as the most effective way to procure the services. This was to enable a wide selection of bidders to apply.