What is the right to object?
You have the right to object to the processing of your personal data. This means that you are allowed to ask organisations to stop processing it.
We will inform you of your right to object at both the point of first communication and in our privacy notice.
When does the right to object apply?
You have the absolute right to object to the processing of your personal data if it is for direct marketing purposes.
You can also object if the processing is for:
- A task carried out in the public interest or based on legitimate interests;
- The exercise of official authority vested in the organisation; or
- Scientific or historical research, or statistical purposes.
We will stop processing your personal data unless:
- We can demonstrate compelling legitimate grounds for the processing, which override your interests, rights and freedoms; or
- We are processing it to establish, exercise or defend legal claims.
How do I make a request and what does it cost?
From 25 May 2018, you can make requests either verbally or in writing to stop the processing of data. Requests are free of charge, unless they are manifestly unfounded or excessive. Fees will be based on the administrative costs of complying with the request.
How long will it take to process my request?
We must provide you with your information within a month of receipt, although this can be extended by a further two months if your request is complex or numerous.
We will let you know within a month if there will be a delay in dealing with your request and give you a reason for the time extension. If we require proof of identification, the one month responding period will begin when your identity has been confirmed.
Can you refuse my request?
We can refuse to comply with a data portability request if it is manifestly unfounded or excessive, taking into account whether the request is repetitive in nature.
If we are conducting research where the processing of personal data is necessary for the performance of a public interest task, we are not required to comply with an objection to the processing.
If we refuse to process your request, we will explain why and inform you of your right to complain to the Information Commissioner and to a “judicial remedy” within one month of receipt.