The Police and Crime Commissioner’s (PCC’s) key duties include supporting victims, giving them a voice and ensuring the effectiveness of the criminal justice system in Cleveland.
These duties are set out in the oath of office, which is sworn by the PCC when he/she takes up the four-year post.
As a result, one of the five key objectives in the Police and Crime Plan is getting a better deal for victims and witnesses.
The PCC commissions a range of services on the behalf of victims. These include the following:
- The Victim Care and Advice Service (VCAS)
- Restorative Cleveland
- Sexual violence provision from Teesside Sexual Assault Referral Centre (SARC) and Arch
- A number of services for victims of domestic abuse and their families provided by My Sister’s Place, Harbour Support Services and Foundation
Victims’ needs’ assessment study
In March 2021, the Office of the Police and Crime Commissioner (OPCC) launched a major exercise. This exercise aims to better understand how victims and people affected by crime and anti-social behaviour access support.
Working with the Centre for Process Innovation (CPI,) the OPCC is looking into the needs of victims to inform a new service model from April 2022.
The work is the most in-depth study of its kind conducted in Cleveland and has a number of key aims. They include the following:
- Understanding the level and type of victims in the Cleveland Police Force area;
- Identifying who our victims are, what their support needs are and whether current provision is reaching them;
- Exploring why some victims do not access support.
The research team will consult and engage with key stakeholders, analyse police and victim service data as well as develop surveys for victims, under-represented groups and the wider Cleveland community.
Help for victims of crime
As a victim, what support am I entitled to?
The Code of Practice for Victims of Crime forms a key part of Government strategy to transform the criminal justice system.
It aims to put victims first and make the system more responsive and easier to navigate for everyone.
As a result, the code says that Victims of crime should be treated in a respectful, sensitive and professional manner without discrimination.
Victims should receive appropriate support to help them to cope and recover from crime as well as be protected from further victimisation.
Victims should know what information and support is available to them – from the point of reporting a crime onwards. In addition, victims should know who to go to ask for help.
The Government has just published an updated Victims Code of Practice, which came into effect in April 2021.
Reporting crimes and getting compensation
Supporting Victims of: