Police Performance

The Police and Crime Commissioner has a statutory responsibility to hold Cleveland Police to account for delivering an efficient and effective police service for local residents.

As part of this responsibility, he is required to publish details about Cleveland Police’s performance.

This is to ensure that local communities have access to the information they need.

On this page, we will publish the following:

• Cleveland Police’s latest inspection grading from His Majesty’s Inspectorate of Constabulary (HMICFRS);
• Reports on how Cleveland Police are working towards the strategic objectives in the PCC’s Police and Crime Plan
• Information on how Cleveland Police are performing against the National Priorities for Policing.

HMICFRS Reports and Responses

In 2014, His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS)  introduced its PEEL (police efficiency, effectiveness and legitimacy) inspections.

The inspections assess the performance of all 43 police forces in England and Wales.

Since then, HMICFRS has continuously adapted its approach and has moved to a more intelligence-led, continual assessment.

On 10 April 2025, the HMICFRS published its 2023-25 PEEL Assessment for Cleveland Police.

The inspection assessed how good Cleveland Police is in nine areas of policing. HMICFRS made graded judgments in eight of the nine areas as follows:

You can read the full 2023-25 report and previous reports by clicking the button below:

HMICFRS also inspected the effectiveness of Cleveland Police’s service to victims of crime. The inspectorate doesn’t make a graded judgment in this area

The PCC must respond to reports published by HMICFRS, as set out in Section 55 of the 1996 Police Act. The PCC must prepare comments on the report and publish them.

The PCC’s response covers how the PCC will take action in respect of any of the report’s recommendations. Where the PCC doesn’t intend to take action, the response must explain why that is the case. 

Performance against local policing priorities:

The PCC publishes a Police and Crime Plan, which sets out the strategic direction for policing and community safety in Cleveland. It is expected that the Chief Constable will factor the PCC’s objectives into the Force’s plans and strategies.

Every quarter, the OPCC prepares a report – based on data provided by Cleveland Police – which sets out how the force are delivering against the objectives (and measures) in the PCC’s Plan. These are presented to Cleveland Police and Crime Panel.

2024/25

Police and Crime Plan Delivery Performance Summary – Q3 – 2024/2025 (application, 307kB)

Police and Crime Plan Delivery Performance Summary – Q2 – 2024/2025 (application, 686kB)

Police and Crime Plan Delivery Performance Summary – Q1 – 2024-2025 (application, 662kB)

2023/24

Police and Crime Plan Performance Update – December 2023 – Q3 (application, 1MB)

Police and Crime Plan Performance Update -September 2023 – Q2 (application, 2MB)

Police and Crime Plan Performance Update – June 2023 – Q1 (application, 2MB)

National Crime and Policing Data:

The Government introduced National Priorities for Policing in 2021. The priorities are specified by the Government in the National Crime and Policing Measures.

The aim of the national measures is to complement existing local priorities set out in the Cleveland Police and Crime Plan 2021-2024.

The key national policing priorities are the following:

• Reduce murder and other homicide;
• Reduce serious violence;
• Disrupt drugs supply and county lines;
• Reduce neighbourhood crime;
• Improve victim satisfaction with a focus on victims of domestic abuse;
• Tackle cyber crime

The Commissioner is required to provide a statement on the contribution of Cleveland Police in achieving improvements against these national priorities. See most recent statements below:

December 2024 (application, 468kB)

September 2024 (application, 469kB)

March 2024 (application, 421kB)

September 2023 (application, 381kB)

June 2023 (application, 380kB)

Complaints

PCCs must publish the most recent Independent Office for Police Conduct (IOPC) quarterly complaints data for their force and the IOPC annual statistics report, alongside a narrative setting out how the PCC is holding the chief officer to account, and the PCC’s assessment of their own performance in carrying out their other complaints handling functions.